Customs & Auxiliary services

At Dogado, we provide a range of highly specialized customs and logistics services designed to ensure smooth, secure, and fully compliant international shipments, in accordance with Italian, EU, and extra-EU regulations.

Thanks to the expertise of the Alitrans Group and our AEO-certified structure, we support companies throughout the entire customs process — from documentation management to final clearance — including complex or hazardous goods (DGR).
We can also provide custom packaging, storage, and bonded warehousing whenever required.

Each shipment is managed by a dedicated specialist to ensure:

  • Speed and operational precision 
  • Full compliance with current regulations
  • Personalized assistance for every customs process
servizi doganali dogado

Customs services

servizi doganali | Dogado

Customs operations demand precision, expertise, and updated regulatory knowledge.
We offer comprehensive customs assistance for companies trading both within the EU and with non-EU countries.

Complete Customs Assistance

Technical and regulatory support for all types of import/export operations, ensuring full procedural compliance.

Authorized Bonded Warehouse

Store goods originating from non-EU countries while maintaining their foreign status.
Cargo remains in bonded storage until cleared or re-exported, providing strategic flexibility in supply chain management.

VAT Warehouse

Efficiently manage import/export operations with VAT suspension, optimizing cash flow and reducing costs for both EU and non-EU goods.

Temporary Transfers

Comprehensive customs support for shipments related to trade fairs, exhibitions, events, or construction sites.
We handle all temporary import/export procedures, including CARNET ATA management, ensuring compliance and simplicity.

Fiscal Representation

We act as fiscal representatives in Italy and across the EU for non-EU companies, allowing them to fulfill tax obligations without establishing a physical presence locally.

Complete Customs Assistance

Technical and regulatory support for all types of import/export operations, ensuring full procedural compliance.

Authorized Bonded Warehouse

Store goods originating from non-EU countries while maintaining their foreign status.
Cargo remains in bonded storage until cleared or re-exported, providing strategic flexibility in supply chain management.

VAT Warehouse

Efficiently manage import/export operations with VAT suspension, optimizing cash flow and reducing costs for both EU and non-EU goods.

Temporary Transfers

Comprehensive customs support for shipments related to trade fairs, exhibitions, events, or construction sites.
We handle all temporary import/export procedures, including CARNET ATA management, ensuring compliance and simplicity.

Fiscal Representation

We act as fiscal representatives in Italy and across the EU for non-EU companies, allowing them to fulfill tax obligations without establishing a physical presence locally.

VAT Warehouse

Fiscal Representation

We act as fiscal representatives in Italy and across the EU for non-EU companies, allowing them to fulfill tax obligations without establishing a physical presence locally.

Temporary Transfers

Comprehensive customs support for shipments related to trade fairs, exhibitions, events, or construction sites.
We handle all temporary import/export procedures, including CARNET ATA management, ensuring compliance and simplicity.

Certifications

LE NOSTRE CERTIFICAZIONI.pdf

AEO Certification (Authorized Economic Operator)

Dogado operates under the AEO certification, recognized across the EU as a mark of trustworthiness, security, and compliance in customs operations.
Choosing an AEO-certified partner means relying on a company capable of managing customs processes transparently and efficiently.

Customer advantages:

  • Priority access to simplified customs procedures
  • Reduced physical and documentary inspection
  • Faster import/export flows
  • Direct relationship with customs authorities
  • Lower risk, costs, and unexpected delays

Our bonded warehouses are equipped for all types of cargo and fully integrated with our logistics, fiscal, and transport services.

SGS ISO 9001 Certification

Beyond AEO, Dogado is also SGS ISO 9001 certified — the international standard for quality management systems (QMS).
This certification reflects our commitment to process optimization, operational efficiency, and customer satisfaction.

Our ISO 9001 certification guarantees:

  • Continuous improvement in service quality
  • Strong customer focus and responsiveness
  • Transparency and accountability across all business processes

EcoVadis Certification

EcoVadis is a global sustainability rating platform that evaluates environmental, social, and ethical performance (ESG) throughout the entire value chain.
Dogado’s EcoVadis certification reflects our dedication to sustainable and responsible logistics.

EcoVadis Certification

SGS ISO 9001 Certification

Customs Warehousing & Logistics

logistica doganale | Dogado

Our bonded warehouses are equipped to manage all types of cargo, including sensitive, hazardous, and regulated goods.
Through the synergy of logistics and customs, our facilities allow seamless management of transport, customs clearance, and fiscal compliance — making Dogado a strategic partner for international shipments.

Integrated Logistics Services

  • Bonded Warehouse
  • VAT Warehouse
  • Organized and traceable storage
  • Custom Crating & Packing
  • Management of Letters of Credit
  • Advanced digital tracking and monitoring

Dangerous Goods (DGR) Management

We are experts in handling and managing dangerous goods (DGR), including multimodal shipments.
Our trained operators follow every stage of the process, ensuring full compliance with ADR / IMO / IATA ICAO DGR standards.

DGR Services

  • Preparation of the Shipper’s Declaration
  • Multimodal Dangerous Goods Forms
  • SDS (Safety Data Sheet) analysis
  • Certified packaging and labeling
  • Cargo classification
  • Regulatory, technical, and logistics consulting
  • Customized cargo insurance
  • Compliance with national and EU safety standards

Proper handling of hazardous goods is essential to ensure shipment safety and regulatory compliance, avoiding penalties or delays.

merci pericolose | Dogado

Warehousing & Packing Services

We operate our own bonded warehouses for a total  of  4,000 m² in Verona and Milan, dedicated to the storage of in-transit, bonded, import, export, and hazardous goods.

We also offer in-house packing services, including certified packaging for air transport of dangerous goods, directly at our warehouses.

Packaging Solutions

We provide the most suitable packaging based on cargo type, using wooden crates, frames, or reinforced boxes for industrial machinery.

Upon request, we can apply heat-shrink film to create a protective “second skin”, shielding cargo from moisture, dust, and weather exposure, ensuring integrity even during long or challenging transports.

We also offer thermal blanket protection, ideal for temperature-sensitive goods such as:

  • Food and beverages requiring constant temperature control
  • Pharmaceuticals and biological products needing thermal stability
  • Electronic components sensitive to temperature fluctuations

Configure your
shipment

We want to be your point of reference for all customs operations, from documentation to compliance, to tax and logistics management. A comprehensive, reliable, and tailor-made customs service for companies that want to export or import without risk.

Why Choose Dogado for Customs Assistance

  • Proven expertise in customs documentation and procedures
  • AEO-certified for secure and expedited processing
  • Import, export, and transit customs solutions
  • Fiscal, Intrastat, and representation support
  • Comprehensive management for hazardous goods
  • A single point of contact for the entire process